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Privacy notice

This English translation is provided for convenience. In case of any discrepancy, the Spanish version prevails. Ver versión en español

Last updated: September 30, 2026

In short: we use your name, company, phone number, email and project details only to respond to your request and follow up on it. We do not sell your data or share it with third parties for their own purposes. You can ask us at any time to correct or delete it.

1. Who is responsible for your data

Grupo Jome S.A. de C.V. (“Grupo Jome”), with its address at Av. Enrique Díaz de León 1301, Mezquitán Country, C.P. 44160, Guadalajara, Jalisco, Mexico, is responsible for processing the personal data you provide to us.

2. Data we collect

Through this website, WhatsApp, email or phone we may collect: name, company or institution, phone or WhatsApp number, email address and any project information you choose to share (products of interest, quantities, dates and delivery location). We do not request sensitive personal data or banking information through this website.

3. What we use your data for

Necessary purposes (without them we cannot serve you):

Additional purposes (you may opt out): sending you information about products, new models and promotions. If you do not wish to receive it, write to us at ventas@grupojome.com with the subject line “No enviar publicidad” (“Do not send advertising”). Opting out does not affect how we handle your request.

4. How we collect it

When you fill out a form on this website, it prepares a message that you send via WhatsApp or email. When you use WhatsApp, your data is also subject to that service's privacy policy. If in the future the form is submitted through an external form provider, that provider will act solely on our behalf and under our instructions.

5. Who we share it with

We do not transfer your personal data to third parties without your consent, except in the cases provided for by law (for example, requests from authorities). We may rely on providers that render services to us (website hosting, email, form submission, freight transportation), who process the data solely to provide those services to us.

6. Your rights (ARCO) and how to withdraw your consent

You have the right to Access your data, Rectify it, Cancel it or Object to its use, as well as to revoke your consent and limit its use or disclosure. To exercise these rights, send an email to ventas@grupojome.com including:

We will respond within the time limits set by applicable law.

7. Cookies and storage in your browser

This website does not use advertising or tracking cookies. For your convenience, it stores only in your own browser (local storage): a draft of any forms you are filling out and a copy of the catalog so it loads faster. This information is not sent to us, and you can delete it from your browser settings. If we add visitor statistics, we will use cookie-free tools with aggregated data that does not identify you.

8. Changes to this notice

Any change to this privacy notice will be published on this same page, showing the date of the latest update.

9. Authority

If you believe your right to personal data protection has been violated, you may turn to the competent authority on the matter in accordance with applicable law.

Questions? Contact us